Complaints form
The company has ethical values and principles that define its culture and its way of acting. To maintain integrity standards in business, it offers an Integrity Channel for collaborators or third parties to report infractions or transgressions of laws or internal company rules in a confidential and anonymous manner. It is requested to use the channel responsibly.
Collect all the necessary evidence
It is important to gather as much evidence as possible to support your allegations. This may include documents, emails, pictures or videos that prove any type of discrimination, harassment or labour rights violation. Evidence is fundamental to prove what is happening and to have more credibility in the process.
Deadlines for submitting complaints
It is important to take into account there are established deadlines for filing a labour complaint. These deadlines may vary according to the Chilean labour law and the type of complaint. Adhering to these deadlines is crucial, as failing to do so may make it difficult or even impossible to file a complaint.
Anonymous Complaint
We are committed to ensuring your safety and protecting your identity, which is why we have designed a completely anonymous complaint process. You can file a complaint without fear of retaliation or compromising your privacy. Your identity will only be disclosed if you choose to reveal it.